To update your delivery address, log into your account, go to the Subscriptions section, and select the subscription you wish to update. Click on “Edit Delivery Address” and enter your new address. Ensure you update this information before the next shipment date to avoid delivery issues.

No, we make deliveries during the first week of each month. We therefore recommend establishing the quantity you need for a months operations.  If you determine that you need a little extra for seasonal demand, you can order extra untits seprately without affecting your subscription.  Extra orders will be listed in your purchase history availbale in the Orders section of the Customer Dashboard.  Your activity for the period will help you refine and forecast your seasonal requirments.

If your delivery is delayed or missing, first check the tracking information provided in your shipment confirmation email. If the issue persists, contact our customer support team for assistance. We will help locate your package or arrange a replacement if necessary.

Yes, you can add products to your existing subscription. Log into your account, navigate to the Subscriptions section, and select the subscription you wish to update. Click on “Add Products” and choose the items you want to include. The added products will be included in your next delivery.

If you need to return a subscription product, contact our customer support team for return instructions. Returns are subject to our return policy, and you may be eligible for a refund or replacement depending on the circumstances. Ensure you contact us promptly after receiving the product to facilitate the return process.

You will receive email notifications for various subscription-related activities, including upcoming renewals, shipment confirmations, and any changes to your subscription. Ensure your email address is up to date in your account settings to receive these notifications.

To view your subscription history, log into your account and go to the Subscriptions section. You will find a detailed history of your subscription activities, including past deliveries, payments, and any changes made to your subscriptions.